| About the Position | |
| Position # | 1968 |
| Organization | Shelter Movers: Nova Scotia |
| Position | HRM Client Services & Move Coordinator - SMNS: HRM |
| Description | The Move Coordinator is an integral part of the Operations team, planning and coordinating all details of the move and being on-call support on the day of a move. The Move Coordinator ensures volunteer teams are assembled and that moves go smoothly, including responding to and problem-solving unforeseen challenges. |
| Training Details | All volunteers will be asked to sign a confidentiality agreement, pass a police record check, attend a volunteer orientation and will receive role specific training |
| Working Conditions |
- Reach out to the client within 24 hours of being assigned the move to confirm all details based on the Ongoing Moves, explain next steps and address any questions/concerns from the client - Communicate with Lead Move Coordinators and Scheduling Team members to secure appropriate volunteers - Coordinate move logistics, including (but not limited to) vehicle reservations, storage arrangements, and scheduling of private security or police - Create a personalized itinerary for the move detailing all information required by volunteers and share required information with other parties involved (i.e. client, referral agency, security) - Be “on call” throughout the duration of the move to support the Lead Mover with any unexpected challenges - Use patience, empathy, and active listening skills in serving clients and volunteers - Have regular check-ins with Shelter Movers staff - Follow the Move Coordination Manual - Report back to Lead Move Coordinator and Move Coordination Supervisor after each move |
| Minimum Duration | 7 - 12 months |
| Timing | Anytime |
| Time Detail | Approximately 6 hours per week. Please note: the work of move coordination isn’t performed in a single continuous ‘shift’; it involves communication and responding to messages during your chosen work hours. |
| Age | 18+ |
| Ideal for | An Individual |
| Transportation | On a bus route |
| Area(s) of Interest | Leadership/Management, Office Work, Housing, COVID-19 |
| Skill(s) | Verbal Communication, Plan & Co-ordinate, Time Management, Decision-Making/Prioritizing, Self-Motivation |
| How to Apply | |
| Application Link: | |
| Application File: | |
| Website | http://sheltermovers.com |
| Send an Email Message | |
| Contact | Kimber Dunphy |
| Address | Halifax, Nova Scotia, Canada Halifax, |
| Bookmark Link: | |
